Terms of Service

Last updated: 22 August 2026

OVERVIEW

Welcome to heal sugar! The terms "we", "us" and "our" refer to heal sugar, a brand owned and operated by Pinnacle Root Holdings, a sole proprietorship of Mr. Ajsal Mohammed P A, having its principal place of business at Malappuram, Kerala, India. heal sugar operates this store and website at healsugar.in, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). heal sugar is powered by Shopify, which enables us to provide the Services to you.

We are a Food Business Operator licensed under the Food Safety and Standards Act, 2006. Our FSSAI Registration number is 21326225000291 (Commissionerate of Food Safety, Government of Kerala), and we are registered with the Department of Legal Metrology, Government of Kerala as a packer under Registration No. KRL/JCNZ/P-3976/2026.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as health and dietary disclaimers, warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service, our Privacy Policy [LINK] and our Refund Policy [LINK]. If you do not agree to these, you should not use or access our Services.

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SECTION 1 — ELIGIBILITY AND YOUR ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least 18 years of age, being the age of majority under the Indian Majority Act, 1875, and that you are competent to contract under the Indian Contract Act, 1872. If you are under 18, you may use the Services only with the involvement and consent of a parent or legal guardian, who will be responsible for your activity.

You have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including browsing our online store or purchasing any of the products we offer, you may be asked to provide certain information, such as your name, email address, phone number, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

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SECTION 2 — OUR PRODUCTS

heal sugar sells Heal Sugar™ Monk Fruit Sweetener Drops, a liquid table-top sweetener derived from monk fruit (Siraitia grosvenorii) extract, and such other food products as we may offer from time to time.

We have made every effort to provide an accurate representation of our products in our online store. However, please note that:

• Colours and product appearance may differ from how they appear on your screen due to the type of device you use and your device settings and configuration.
• Our products are derived from natural botanical extracts. Minor batch-to-batch variation in colour, taste intensity and aroma is normal and is not a defect.
• Product images are illustrative. Packaging, label design and batch details may vary.

Heal Sugar™ Monk Fruit Sweetener Drops is packed and marketed in India by Pinnacle Root Holdings at its registered premises in Malappuram, Kerala, using monk fruit extract sourced from an FSSAI-compliant Indian supplier. The product is classified under HSN code 21069091 as a food preparation.

Every product listing displays the net quantity, retail sale price (MRP) inclusive of all taxes, country of origin, and the name and address of the manufacturer or packer, as required under the Legal Metrology (Packaged Commodities) Rules, 2011 and the Consumer Protection (E-Commerce) Rules, 2020. Please read the product label and the declarations on the listing page before purchasing.

We do not warrant that the appearance, taste or sweetness intensity of any product purchased by you will meet your subjective expectations. All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person or geographic region on a case-by-case basis.

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SECTION 3 — HEALTH AND DIETARY DISCLAIMER

Please read this section carefully. It is important.

Heal Sugar™ Monk Fruit Sweetener Drops is a food product — a table-top sweetener. It is not a drug, medicine, nutraceutical, health supplement, or treatment of any kind.

We make no claim, express or implied, that our products diagnose, treat, cure, mitigate, prevent, control or reverse diabetes, obesity, metabolic syndrome, or any other disease, disorder or condition. Nothing on our Services should be read as such a claim.

Statements such as "zero calorie", "zero glycaemic index" or "does not spike blood sugar" are compositional and nutritional statements about the product itself, made in accordance with the Food Safety and Standards (Advertising and Claims) Regulations, 2018. They describe what the product contains and how it behaves as a sugar substitute. They are not medical, therapeutic or disease-related claims about you or your health.

You acknowledge and agree that:

• Our products are intended for use as a substitute for table sugar in food and beverages, as part of an ordinary diet.
• Our products are not a substitute for prescribed medication, medical treatment, or the advice of a qualified healthcare professional.
• You should not discontinue, reduce or alter any prescribed medication or treatment on the basis of any information on our Services or the use of our products.
• If you live with diabetes, pre-diabetes, or any other medical condition, or if you are pregnant, breastfeeding, or taking any medication, you should consult a registered medical practitioner or a qualified dietitian before making changes to your diet, including the use of any sugar substitute.
• Individual responses to any food ingredient vary. If you experience any adverse reaction, discontinue use immediately and consult a medical practitioner.
• Any information published on our Services — including blog content, recipes, usage guidance and nutritional information — is provided for general information only and does not constitute medical, nutritional or dietary advice.

Any reliance you place on such information is strictly at your own risk.

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SECTION 4 — ORDERS

When you place an order, you are making an offer to purchase. heal sugar reserves the right to accept or decline your order for any lawful reason at its discretion. Your order is not accepted until heal sugar confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email address and/or phone number provided at the time the order was made, and we will refund any amount already collected.

Your purchases are subject to cancellation, return or refund solely in accordance with our Refund Policy [LINK] and applicable law, including the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale.

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SECTION 5 — PRICES, TAXES AND BILLING

All prices are listed in Indian Rupees (₹). The retail sale price (MRP) displayed is inclusive of all applicable taxes, including Goods and Services Tax (GST), as required under the Legal Metrology (Packaged Commodities) Rules, 2011. Our products fall under HSN code 21069091 and are currently taxed at 5% GST. A GST invoice is issued for every order against our GSTIN 32DVHPP7948M1ZS. Shipping charges, where applicable, are shown separately at checkout before you confirm your order.

Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

Prices posted in our online store may differ from prices offered in physical stores or on third-party marketplaces where our products are listed. We may offer, from time to time, promotions that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms of a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases. You agree to promptly update your account information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

You represent and warrant that (i) the payment information you provide is true, correct, and complete, (ii) you are duly authorised to use the payment instrument for the purchase, (iii) charges incurred by you will be honoured by your bank or payment provider, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes.

Payments are processed by third-party payment gateways. We do not store your full card or banking credentials.

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SECTION 6 — SHIPPING AND DELIVERY

We currently ship within India only. We do not accept orders for delivery outside India.

All delivery times shown are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, weather, strikes, regional restrictions, or other events outside our reasonable control.

In line with FSSAI guidance for e-commerce food business operators, we will ensure that products dispatched to you have a remaining shelf life of at least 30% of their total shelf life, or 45 days before expiry, whichever is greater, at the time of delivery.

Risk of loss and title in the products pass to you upon delivery of the products to you or to a person nominated by you at the delivery address. If a package is confirmed lost or damaged in transit before delivery, please contact us and we will address it in accordance with our Refund Policy [LINK].

You are responsible for providing a complete and accurate delivery address. We are not responsible for orders delivered to an incorrect address supplied by you at checkout.

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SECTION 7 — CANCELLATIONS, RETURNS AND REFUNDS

Our products are consumable food items. Cancellations, returns and refunds are governed by our Refund Policy [LINK], which forms part of these Terms.

Nothing in these Terms or in our Refund Policy limits your statutory rights. In particular, and in accordance with the Consumer Protection (E-Commerce) Rules, 2020, we will not refuse to take back goods or to refund the consideration paid where a product delivered to you is defective, spurious, deficient, or does not match the description, characteristics or features advertised.

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SECTION 8 — INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product photography, video, and audio, and the design, selection, and arrangement thereof, are owned by heal sugar, its proprietor, affiliates or licensors and are protected under the Copyright Act, 1957, the Trade Marks Act, 1999, the Designs Act, 2000 and other applicable Indian and international intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a licence or other rights to you under any patent, trademark, copyright, or other intellectual property of heal sugar, Shopify or any third party. Unauthorised use of the Services may be a violation of applicable intellectual property laws. All rights not expressly granted herein are reserved by heal sugar.

heal sugar, Heal Sugar™, WildHeal™, and our associated logos, product names, designs, and slogans are trademarks of Ajsal Mohammed P A, trading as Pinnacle Root Holdings. The following applications are pending before the Trade Marks Registry, India:

These marks are used under common law and as pending applications. You must not use such trademarks without our prior written permission. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

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SECTION 9 — OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input over.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

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SECTION 10 — THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third-party sites, you do so at your own risk.

We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

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SECTION 11 — RELATIONSHIP WITH SHOPIFY

heal sugar is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with heal sugar. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and heal sugar, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with heal sugar.

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SECTION 12 — PRIVACY AND DATA PROTECTION

All personal data we collect through the Services is subject to our Privacy Policy [LINK], and certain personal information may be subject to Shopify's Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.

We process your personal data in accordance with the Digital Personal Data Protection Act, 2023 and the rules made thereunder, and the Information Technology Act, 2000 and the rules made thereunder. We collect and process your personal data on the basis of your consent, or for the legitimate uses permitted under applicable law, and only for the purposes notified to you — principally to process and deliver your orders, provide customer support, and comply with our legal obligations.

You have the right to access, correct, and erase your personal data, to withdraw your consent at any time, to nominate another person to exercise your rights, and to grievance redressal, in accordance with applicable law. Requests may be sent to the contact details in Section 29.

Because the Services are hosted by Shopify, Shopify collects and processes personal data about your access to and use of the Services in order to provide and improve the Services. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide services to you. Review our Privacy Policy [LINK] for more details.

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SECTION 13 — FEEDBACK AND REVIEWS

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this licence to operate, provide, evaluate, enhance, improve and promote the Services.

You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback, as required under applicable consumer protection law and advertising standards; and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.

Reviews must not contain medical or therapeutic claims about our products. We may decline to publish, or may remove, any review that states or implies that our products treat, cure, prevent or control diabetes or any other disease or condition, as such claims are not permitted for food products under Indian law.

We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service. We do not publish fake, paid or incentivised reviews as genuine.

You agree that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right, and will not contain any computer virus or other malware. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy.

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SECTION 14 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

Where an order is cancelled because of a pricing or availability error, we will refund any amount you have paid in full. We will not use pricing errors as a means of unfair trade practice, and we will not manipulate the price of goods to gain unreasonable profit.

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SECTION 15 — PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any applicable Indian or international law, rule or regulation; (c) to infringe upon or violate our intellectual property rights or those of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm heal sugar, Shopify or users of the Services, or expose them to liability.

In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the Services; (e) use any robot, spider, scraping, data gathering and extraction tools, automatic devices or processes, AI tools (such as agentic AI) or automated or manual means to access the Services; or (f) interfere with, bypass, or circumvent the security or authorisation features, robot exclusion headers, or other measures we employ to restrict access to the Services.

We reserve the right to suspend, disable, or terminate your account at any time if we determine that you have violated any part of these Terms.

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SECTION 16 — AGENTS

16.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using a person's device, without direct supervision.

16.2 No Agent may access, use, or interact with the Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 16.4 below. In addition, no Agent may access, use, or interact with the Services if we have requested that the Agent refrain from doing so.

16.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with the Services.

16.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the request's user agent string: "Agent/[agent name]"; (ii) not conceal or obfuscate that any access, use, or interactions are from an Agent, such as by (a) mimicking human behaviour and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from humans; (iii) respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer; and (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

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SECTION 17 — GRIEVANCE REDRESSAL

In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000 and the rules made thereunder, we have appointed a Grievance Officer to address your concerns.

Grievance Officer Name: Mr. Ajsal Mohammed P A Designation: Proprietor, Pinnacle Root Holdings Email: trywildheal@gmail.com Phone: +91 80899 88181 Address: 18/2106, Kottappaddy, A K Road, Malappuram – 676519, Kerala, India Hours: [CONFIRM, e.g. Monday–Saturday, 10:00–18:00 IST]

We will acknowledge receipt of your complaint within forty-eight (48) hours of receiving it, and will endeavour to redress the complaint within one (1) month from the date of receipt.

If you are not satisfied with the resolution, you may approach the National Consumer Helpline (1915), the e-Daakhil portal, or the appropriate Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019.

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SECTION 18 — TERMINATION

We may terminate this agreement or your access to the Services (or any part thereof) at any time on reasonable grounds, and you will remain liable for all amounts due up to and including the date of termination. Termination does not affect any order already accepted and paid for, which we will fulfil or refund.

The following sections will continue to apply following any termination: Health and Dietary Disclaimer, Intellectual Property, Feedback and Reviews, Grievance Redressal, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy and Data Protection, and any other provisions that by their nature should survive termination.

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SECTION 19 — DISCLAIMER OF WARRANTIES

The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk.

EXCEPT AS EXPRESSLY STATED BY heal sugar, AND SUBJECT TO SECTION 21 BELOW, THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.

Nothing in this section excludes or limits our obligation to supply products that are safe, of the nature and quality demanded, and that comply with the Food Safety and Standards Act, 2006 and the regulations made thereunder.

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SECTION 20 — LIMITATION OF LIABILITY

SUBJECT TO SECTION 21 BELOW, AND TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO CASE SHALL heal sugar, ITS PROPRIETOR, PARTNERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, OR REPLACEMENT COSTS, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THE SERVICES.

WHERE LIABILITY CANNOT LAWFULLY BE EXCLUDED, OUR TOTAL AGGREGATE LIABILITY TO YOU IN RESPECT OF ANY ORDER SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THAT ORDER.

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SECTION 21 — YOUR STATUTORY RIGHTS

Nothing in these Terms of Service excludes, restricts or modifies any right or remedy available to you as a consumer under the Consumer Protection Act, 2019, the Consumer Protection (E-Commerce) Rules, 2020, the Food Safety and Standards Act, 2006, or any other applicable law that cannot lawfully be excluded or limited.

In particular, nothing in these Terms limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for the supply of unsafe or sub-standard food.

Any provision of these Terms that is found to be an unfair contract term within the meaning of the Consumer Protection Act, 2019 shall, to that extent, be void and shall not apply to you.

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SECTION 22 — INDEMNIFICATION

You agree to indemnify, defend and hold harmless heal sugar, its proprietor, Shopify, and our affiliates, partners, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable legal fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your misuse of the Services.

We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defence and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defence of indemnified claims, including by providing relevant documents.

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SECTION 23 — FORCE MAJEURE

We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from any cause beyond our reasonable control, including but not limited to acts of God, flood, fire, earthquake, epidemic or pandemic, government action or restriction, strike, transport or courier disruption, power or telecommunications failure, or failure of the Shopify platform or our payment gateways.

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SECTION 24 — SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

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SECTION 25 — WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written (including any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

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SECTION 26 — ASSIGNMENT

You may not delegate, transfer or assign this agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations on notice to you.

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SECTION 27 — GOVERNING LAW AND JURISDICTION

These Terms of Service and any separate agreements whereby we provide you the Services shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Subject to the paragraph below, you and heal sugar agree that the courts at Malappuram, Kerala, India shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or your use of the Services.

This clause does not affect your rights as a consumer. If you are a consumer within the meaning of the Consumer Protection Act, 2019, you retain the right to institute proceedings before the Consumer Disputes Redressal Commission having jurisdiction where you reside or work, or where the cause of action arose, as provided under that Act.

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SECTION 28 — CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check this page periodically for changes. We will notify you of any material changes in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.

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SECTION 29 — CONTACT AND STATUTORY INFORMATION

Questions about these Terms of Service should be sent to us at trywildheal@gmail.com.

Seller / Food Business Operator details